Privacy Policy

Gastro Heroes Ltd is registered in England and Wales. We are the data controller for the personal data you provide through this website.

Contact: info@gastroheroes.co.uk | +44 7990 381102 | London, United Kingdom

When you contact us via the enquiry form, email or telephone, we collect your name, email address, phone number and the details of your enquiry.

When you visit our website, we may collect technical data such as your IP address, browser type and pages visited for security and analytics purposes.

To respond to your enquiry and provide consultancy services you have requested.

To send you relevant updates about our services, where you have given consent.

To comply with legal obligations and protect our legitimate business interests.

Contract: processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.

Legitimate interests: we process data for our legitimate interests in running a business, provided these are not overridden by your rights.

Consent: where we rely on consent, you may withdraw it at any time.

We retain client records for six years following the end of an engagement, in line with HMRC requirements.

Enquiry data from non-clients is deleted within 12 months if no contract follows.

We do not sell your personal data. We may share it with trusted service providers (e.g. email hosting, scheduling tools) who process data on our behalf under appropriate data processing agreements.

We may disclose data where required by law or regulatory authority.

Under UK GDPR you have the right to access, correct, erase, restrict or object to processing of your personal data, and the right to data portability.

To exercise any of these rights, please contact info@gastroheroes.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website constitutes acceptance of the updated policy.