​

1-Unparalleled Quality Assurance

1. Unannounced Kitchen Inspections:

   • Ensure that the kitchen consistently follows standard recipes and maintains optimal hygienic conditions.

   • Regular surprise inspections to uphold quality standards and compliance.
      

1. Programmed Food and Safety Audits:

1. • Target-controlled assessments to guarantee the consistent quality of products and adherence to safety standards.

   • Systematic audits to identify and rectify potential food safety issues.Secret Customer Experience Reports:

2. • Obtain valuable insights from the customer's perspective through discreet evaluations.

   • Focus on areas such as plate presentation, waste control, and overall product quality for continuous improvement.
      

2-Examples of Control and Reporting:

• Verification of Standard Recipe Implementation:

  • Ensure that the recipes specified for each dish on the menu are consistently followed.

• Assurance of Correct Product Procurement:

  • Confirm that the right products are being purchased to maintain quality.

• Cold Chain Integrity During Product Delivery:

  • Check that products are delivered without compromising the cold chain.

• Proper Storage and Hygienic Conditions:

  • Ensure products are stored under appropriate conditions to maintain freshness and safety.

 

3- Adherence to Cooking Techniques:

• • Confirm that chefs follow the correct cooking techniques for each dish.

• Timely Replacement of Fryer Oils:

  • Monitor and ensure that fryer oils are changed on schedule to maintain food quality.

• Quality Control of Plate Presentations:

  • Evaluate whether the presentation of dishes aligns with the established standards.

• Waste and Incidental Stock Control:

  • Implement controls to minimize waste and manage incidental stock effectively.

• Inspection and Reporting of Substandard Products:

  • Detect and report products that do not meet quality standards.